Informativa sulle spedizioni

Thank you for your support and trust. To ensure a smooth and transparent shopping experience, please review the following details on order processing, delivery times, and fees.

Shipping Origin & Processing Time

Shipping Location: All orders are dispatched from our logistics center in the USA to ensure consistent product quality.

Processing Time: Orders are typically reviewed and shipped within 1-2 business days of payment confirmation (no shipments on Saturdays, Sundays, or U.S. federal holidays).

Domestic Shipping (U.S. Orders)

We partner with leading U.S. carriers including UPS, FedEx, and USPS to ensure your order arrives as quickly as possible.

Smart Carrier Matching: Our system automatically selects the best shipping method based on your delivery address, package weight, and current carrier performance.

Standard Delivery Time: Usually 3-5 business days.

Coverage & Exceptions: We deliver to all 50 states. Remote areas (e.g., Alaska, Hawaii) and peak shopping seasons (e.g., Black Friday, Christmas) may experience slight delays.

Full Tracking: Regardless of the carrier, you will receive a tracking number and direct link to monitor your shipment in your dispatch email.

International Shipping (Non-U.S. Orders)

We collaborate with global leaders like DHL, FedEx, and UPS to provide reliable cross-border delivery worldwide.

Global Route Optimization: Our system selects the fastest, most reliable carrier based on your destination country’s customs policies and real-time route congestion.

Standard Delivery Time: Typically 7-15 business days.

Customs & Potential Delays: International delivery times are subject to customs clearance efficiency, local administrative procedures, and carrier network coverage. In rare cases (e.g., customs inspections, extreme weather), delivery may take up to 20 business days.

End-to-End Tracking: You will receive a unique tracking number once your package ships, allowing you to monitor its journey across borders.

Duties & Import Taxes

To simplify your cross-border shopping, we use a Delivered Duty Paid (DDP) model:


Taxes Prepaid: The total amount you pay at checkout includes all applicable import duties and VAT (Value Added Tax) for your destination country.

No Additional Fees: You will not be charged any extra customs or courier fees upon delivery. If you are incorrectly charged by the carrier, please contact our support team immediately at LivantaService@outlook.com.

Order Tracking

We provide full transparency so you can stay updated on your shipment at all times:

Automatic Email Notifications: Once your order ships, our system will send a confirmation email to your registered address with a tracking number.

Multiple Tracking Options: Click the tracking link in your email, or enter the number directly on the carrier’s official website.

Tracking Delay Note: Carriers often take 24-48 hours to scan and upload tracking information. If you don’t see updates immediately, please check again later.

Account Tracking: You can also view real-time shipping status in the “Order History” section of your account on our website.

Important Notes


Address Accuracy: Please ensure your shipping address is correct and complete. Reshipping fees may apply if delivery fails due to an incorrect address or unreachable recipient.

Damaged or Lost Packages: If your package arrives damaged, or if tracking shows no updates for more than 10 days beyond the estimated delivery date, contact us right away at LivantaService@outlook.com.

Contact Us

For questions about your order status, returns, or shipping changes, reach out to our customer support team:


Support Email: LivantaService@outlook.com

Response Time: We aim to reply to all inquiries within 24 hours.